CANCELLATION POLICY

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We understand that life happens and appointments sometimes need to be rescheduled. However, as a small business, we rely on our appointments to keep our schedule full and our therapists working. Therefore, we have a cancellation policy to ensure fairness and efficiency for all of our clients. 

 

Cancellation Policy:

We require at least 24 hours notice for any cancellation or rescheduling of appointments. If you cancel or reschedule your appointment with less than 24 hours notice, you will be charged a cancellation fee of 100% of the service cost. If you fail to show up for your appointment without any prior notice, you will also be charged the full service cost.
 

Late Arrivals:

If you arrive late for your appointment, your session may be shortened to accommodate the next scheduled appointment. You will still be charged the full service cost. 

 

Payment of Fees:

All cancellation fees must be paid in full before booking any future appointments. Thank you for understanding and respecting our cancellation policy. If you have any questions or concerns, please contact us at calmstudiobookings@gmail.com